You'll see these files which were downloaded separately have -001, -002 or -003 on the end of the filename (before the. The largest file(s) have been downloaded separately. It will usually look something like this: The solution is very simple: Rename the files back to what they should be called. The cinema server is looking for a file but it can't find it because it has a different name from what it's expecting. The problem is that the larger files get renamed in the process. Sometimes, what is downloaded is not all the files together in a single ZIP file, but most of the files in a ZIP file, and the largest files individually. You can do this yourself, or pass these instructions on to the cinema/festival so they can fix at their end. If you already downloaded with the DOWNLOAD ALL method, and the cinema tells you that the DCP will not ingest into their server, here's how to fix it. Usually a DCP contains 6 files (4 x small XML files, 2 x larger MXF files), but if the DCP has soft subtitles/captions there may be more than 6 files. Save the files to the folder you created before. Hover over each file in turn and click the 'Download' button. Now download each file in the DCP folder individually. Create a folder on your computer with this same name. Instead click on the DCP folder (the long name stating with abbreviated title of the film). When you click on the DCP download link, it will look something like this:ĭo not click DOWNLOAD ALL. We recommend downloading each file in the DCP individually. Some browsers have strange behaviour when downloading collections of large files from Google Drive.īy default, Google Drive will convert the DCP to a ZIP file if you download the whole folder as one ZIP file. If you've already downloaded the link but the DCP will not ingest into the cinema's server, please see below for how to fix it. Please read the below for instructions on how to do so successfully. There is one gotcha with downloading large files from Google Drive. DCPs are delivered as Google Drive links. We use Google Cloud Storage for storing DCPs.

Download whole folder from google drive